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I have called Comcast three times: 1st time I was told...

I have called Comcast three times: 1st time I was told that "it has been an on-going issue in my area (Seattle area), the technicians were working on it, but didn't know when it would be fixed.

To submit a video profile, singles can attend local taping events or tape and submit their own profile.

Has anyone else been experiencing problems with Comcast On-Demand the last few weeks?

I try to access it, and almost invariably get an error 14.

I also have frequently been experiencing "No Info" on all my digital channels during this same period.

Second time I called, I was told to "check all my connections". The third time I called, they tried to "ping" my digital box, but it wasn't responding.

My choices are scheduling an appointment, or exchanging the box myself.